Customer Support Associate
Hold the first written response for a small customer queue. You will answer by email and chat, keep every case note current, and pass complex questions on with the context already gathered.
- Hours
- 15–25 hrs / week
- Window
- Mon–Fri · 9:00 AM – 2:00 PM ET
- Location
- Remote — U.S.
What the work looks like
- Answer customer questions by email and chat within the response window.
- Leave a clear, short case note after every contact.
- Route billing and access questions to the right owner.
Email contact@moorecrestline.com with the subject line Application — Customer Support Associate.
Apply by email